New computer transfers
Move accessible documents, photos, videos, music, and other supported user files from an old computer to a new one.
Data services · Canandaigua, NY
Data Recovery, File Transfer & Backup Help in Canandaigua, NY
Photos, documents, business files, and years of work can be difficult to replace. Whether a computer stopped starting, you are moving to a new device, or you want a dependable backup, Canandaigua Computer Service can assess the situation and help you choose the next step.
Recovery depends on the condition of the device and whether the data remains accessible.
Start here
What do you need help with?
Find the path that best fits your situation.
Recover files
A computer will not start, a drive is having trouble, or important files are inaccessible.
Explore optionsTransfer files
Move accessible documents, photos, and other personal files to a new computer or storage drive.
Explore optionsSet up backups
Build a practical plan to keep another copy of the files you cannot afford to lose.
Explore optionsFile recovery
When important files are hard to reach.
A computer that will not start does not automatically mean its files are gone. The operating system or another component may have failed while the storage remains readable. CCS can assess whether accessible files can be copied before repair, reinstalling the operating system, or replacing the computer.
Situations CCS can assess
- A computer that will not start
- Files on an older computer you no longer use
- A drive showing errors or intermittent access
- Files needed before repair or replacement
File transfer
Move your files with a plan.
Replacing a computer or storage drive is easier when you know what needs to come along.
Drive changes
Transfer accessible files between compatible hard drives, SSDs, and external storage during an upgrade or replacement.
User files & profiles
Locate and move supported personal data when changing computers or reinstalling an operating system.
Files and programs are different. Applications, licenses, passwords, and settings may need separate attention. Tell CCS what you expect to use on the new system so the transfer plan fits your needs.
Plan a File TransferBackup setup
Keep another copy before you need one.
A backup plan should suit your files, devices, and routine. CCS can help choose and configure an approach you can understand and maintain.
External drive backups
Keep another copy of important files on dedicated storage separate from your computer’s internal drive.
Cloud backups
Use a compatible cloud service for an additional copy that is less dependent on one physical device.
Automatic backups
Set up a suitable schedule so protection does not rely on remembering to copy files manually.
What CCS helps you decide
Which files need protection, where backup copies will be stored, how often backups will run, and how to check that files can be restored.
Common questions
Data and backup FAQs
Can you get files from a computer that will not turn on?
Possibly. The computer may have failed while its storage remains readable. CCS can evaluate the device and available options before repair or replacement.
Can you recover files from a failing hard drive or SSD?
It depends on the condition of the drive and whether the data can still be accessed. Some failures require a specialized recovery laboratory.
Can you move everything to my new computer?
CCS can discuss transferring supported, accessible user files. Applications, licenses, passwords, and settings may need separate setup or may not transfer directly.
Can you transfer files between Windows and Mac computers?
Often, supported files can be moved between compatible systems. CCS can review the devices and file types before recommending a transfer plan.
Should I keep using a drive that is showing errors or making unusual noises?
Avoid unnecessary use and contact CCS promptly, especially when important files have no backup. Further use may reduce the chance of retrieving accessible data.
Can you help set up automatic backups?
Yes. CCS can help select and configure a suitable local, external, or cloud option and explain how to check that it is working.
Related services
Help with the rest of your technology.
Local help with important files
Let’s figure out the safest next step for your files.
Describe the device, what happened, and whether you need recovery, a transfer, or a backup plan. CCS serves Canandaigua and surrounding communities.